Terms of Service

Last updated: February 2026

This Service Agreement (the "Agreement") is an agreement between HexaProxy, based in Albi, France, and you or the entity you represent ("Client"). This Agreement takes effect when you sign up to HexaProxy or, if earlier, when you access or use the HexaProxy services, as defined below (the "Effective Date"). If you are using the HexaProxy services on behalf of an entity, you represent to us that you are lawfully able to enter into this Agreement on behalf of the Client.

Aviso legal

HexaProxy

SIRET: 92759720300011

Email: support@hexaproxy.tech

Sitio web: https://hexaproxy.tech

1. HexaProxy Responsibilities

HexaProxy will make any of the services detailed in this Agreement or otherwise offered on the HexaProxy platform ("the Services") available to Client in accordance with the provisions of this Agreement if applicable.

HexaProxy shall have the right, but not the obligation, to monitor Client's use of the Service for billing purposes and to verify no misuse or network abuse.

HexaProxy may share the Client's relevant information with any authority in case of a complaint, investigation or a lawsuit, if HexaProxy determines that it is necessary to comply with any subpoena, judicial or governmental requirement, or order.

2. Risks

The Client acknowledges understanding and accepting the following risks associated with the use of System and Services. Not limited to these examples, You acknowledge being aware of the inherent risks set forth above and hereinafter:

  • Risk of software or other IT weaknesses: there is no guarantee or warranty that the process using System and/or Services will be uninterrupted or error-free, and there is an inherent risk that the software and associated technologies and theories could contain weaknesses, vulnerabilities or bugs.
  • Regulatory risk: it is possible that certain legal systems apply existing regulations or introduce new regulations that have a negative impact on the current setup of the System, as well as usage of the System and/or Services. The Company will make every effort to abide with and always comply with all forms of the applicable regulation. However, the Client has an obligation to make sure its usage of the System/Services is in compliance with the applicable law.
  • Risk of theft and Internet vulnerability: the underlying software application and software platform, other software involved, other technology components and/or platforms might be exposed to electronic or physical attacks that can impair the ability to develop, implement or use System and/or Services.
  • Tax risk: the tax consequences of using the System/Services might have tax implications at the level of a Client; therefore You should consult Your own tax advisors regarding the tax consequences in connection with the System/Services.

    • 3. Temporary Suspension

    HexaProxy in its sole discretion and at any time, may suspend Client's right to access or use the Service immediately upon notice to Client if HexaProxy, at its sole discretion, determines that:

  • Client's use of or registration to the Service (i) poses a security risk to HexaProxy or its Service or any third party, (ii) may adversely impact HexaProxy or any of its clients, including by way of causing a user to be blocked from certain websites, networks or services, (iii) may subject HexaProxy, its affiliates, or any third party to liability, or is in breach under any applicable laws or regulations, (iv) may be fraudulent, or (v) may disparage or devalue HexaProxy's reputation or goodwill; or
  • Client is in breach of this Agreement, including if Client is delinquent on payment obligations; or
  • Client has violated any of its representations and warranties under this Agreement or any other representation and warranties provided to HexaProxy associated with Client's use of the Service.

    • 4. Client Warranties and Representations

    The Client warrants, represents and covenants to HexaProxy that:

  • It is aware that the Services may only be used by individuals that are at least 18 years old and at least the legal age allowed for by the applicable jurisdiction.
  • To the extent that the use of the Service will contain any personal information intended for processing by HexaProxy as a "processor", the provision of the Service will also be subject to the Data privacy policy of HexaProxy.
  • The Client will be solely responsible for any actions it performs based on the use of the Service.
  • The Client is responsible for protecting its personal username and/or password to the Service. The Client may not share its account privileges with anyone or knowingly permit any unauthorized access to the Service.
  • The Client shall not use the Services in violation of applicable law or regulations or any third party rights (including intellectual property rights).
  • The Client will only use the Service in accordance with specific terms for proxy services hereunder.

    • Specific terms for the Proxy Services — When using the Proxy Services, the Client shall:

  • I. Not use the Service to: (i) distribute malware, viruses, or malicious code; (ii) cause any network resource to be unavailable via DoS/DDoS attacks; (iii) distribute unlawful content; (iv) cause damage to third party services; or (v) operate a competing service.
  • II. Not use systems or products that infringe upon HexaProxy's intellectual property rights.
  • III. Not engage in reselling of the Service without HexaProxy's prior written authorization.
  • IV. Not copy, decompile, reverse engineer, or create derivative works of the Service, including mapping IP addresses used by HexaProxy.

    • 5. Billing and Payment

    Following the free trial period (if granted by HexaProxy), Client will enter a valid payment method as a condition for further use or access to the Service, at the consideration stated in the Client's dashboard or in a specific insertion order (the "Subscription Fees").

    Client consents to receive electronic invoices and receipts from HexaProxy.

    In the event of non-payment, the Client agrees to pay for the costs and expenses of collection of any unpaid deficiency, including attorney's fees, court costs and any other costs incurred by HexaProxy.

    6. Confidential Information

    If a Party (the "Receiving Party") obtains access to Confidential Information of the other Party (the "Disclosing Party") in connection with this Agreement, the Receiving Party agrees that:

  • The Disclosing Party shall retain ownership of the Confidential Information;
  • The Receiving Party shall use at least the same degree of care to protect the Confidential Information as it uses for its own, but not less than reasonable care;
  • No Confidential Information shall be made available to any third party, except to consultants or subcontractors bound by equivalent confidentiality terms.

    • "Confidential Information" includes all specifications, formulas, prototypes, programs, data, methods, plans, financial statements, trade secrets, customer information, and any information the Disclosing Party is legally obligated to keep in confidence. The Subscription Fees shall be considered Confidential Information.

    Confidential Information does not include information that: was rightfully received from a third party; was previously known by the Receiving Party; becomes publicly known without fault; or is independently developed by the Receiving Party.

    The confidentiality obligations survive any expiration or termination of this Agreement.

    7. Disclaimer of Warranties

    HEXAPROXY IS PROVIDING THE USE OF THE SERVICE AND ANY ACCOMPANYING DATA ON AN "AS IS" BASIS AND EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, ACCURACY, OR ABSENCE OF DEFECTS.

    HEXAPROXY FURTHER DISCLAIMS ANY WARRANTIES THAT THE SERVICE WILL BE CONTINUOUS, UNINTERRUPTED OR ERROR-FREE, OR THAT ANY INFORMATION CONTAINED THEREIN WILL BE ACCURATE OR COMPLETE.

    8. Limitation of Liability

    In no event will HexaProxy be liable under this Agreement for any consequential, special, indirect or punitive damages or for any loss of profits or revenue, even if informed in advance of the possibility of such damages.

    HexaProxy's aggregated liability for any claim is limited to the amount of fees actually received from Client during the one month period prior to the event.

    9. Indemnification

    Client will defend HexaProxy against any third-party claim alleging that the Client's use of any Service infringes intellectual property rights, breaches privacy laws, or causes damage to such third party.

    Client will indemnify HexaProxy from any direct damages, attorney fees and costs awarded against HexaProxy, provided HexaProxy promptly notifies Client, gives Client sole control of defense and settlement, and provides reasonable assistance.

    10. Dispute Resolution

    All disputes and claims shall be resolved by negotiations. If negotiations fail for 30 (thirty) days, such dispute shall be finally resolved through judicial procedure at the competent court of law.

    11. Terms of Termination

    This Agreement commences on the Effective Date and continues until terminated. The Effective Date is the date of the first payment or the granting of the free trial.

    Either party may terminate this Agreement by providing advance written notice until the end of the calendar month.

    HexaProxy may terminate immediately for cause if: (a) Client's conduct entitles HexaProxy to suspend access; (b) Client breaches any representation or warranty; (c) Client's actions place HexaProxy at risk under applicable laws.

    Upon termination, all outstanding amounts become immediately due and payable, and Client shall immediately stop using the Service.

    12. Miscellaneous

    This Agreement constitutes the entire understanding between the parties. All notices shall be given by email.

    The Customer waives the right to litigate any dispute as a class action.

    This Agreement shall be governed by the laws of France, and the courts of Albi shall have exclusive jurisdiction.

    HexaProxy may modify this Agreement at any time. Continued use constitutes acceptance of the modified Agreement.

    HexaProxy may use Client's name and/or logo in promotional materials and on HexaProxy's website.